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Question1: When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?
Question2: To validate the initial system status of Avaya Breeze ™ with the WebRTC Snap-in, which three components should be checked? (Choose three.)
Question3: You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.To solve this problem, which two actions need to be completed? (Choose two.)
Question4: After a new implementation the customer began to experience dropped calls and an 'all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.Which pre-implementation step was omitted?
Question5: After Avaya Aura® Messaging (AAM) answers a call Avaya Aura® Communication Manager (CM) will initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and AAM.Which SIP message is sent by Avaya Aura® Communication Manager (CM) to AAM to initiate the shuffle?
Question6: Which three protocols assist the WebRTC functionality to overcome the Network Address Translations (NAT) challenges? (Choose three.)
Question7: Considering the message flow to an Avaya Aura® Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?
Question8: Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?
Question9: Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?
Question10: A Maintenance Engineer logs onto the Command Line Interface (CLI) of Avaya Aura® Messaging (AAM) and issues the vmstatcommand.What information will the display present?
Question11: In Avaya Aura® 7, how are calls typically routed from Avaya Aura® Communication Manager (CM) to Avaya Aura® Messaging (AAM)?
Question12: A customer reports that they cannot place calls to the Public Network using the SIP Service Provider after a technician had finished fixing an issue in the Session Border Controller (SBC).Within Avaya SBC, in which three places do you check the configuration of the SIP Trunks? (Choose three.)
Question13: When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?
Question14: Which three statements about Avaya Breeze ™ with WebRTC Snap-in are true? (Choose three.)
Question15: Refer to the exhibit.Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.Based on this information, what is and is not working?
Question16: When a customer calls voicemail to retrieve their messages they hear "Hello, to access your mailbox..." instead of the users named followed by "please enter your password...".After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura® Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.How can this problem be fixed?
Question17: A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to confirm that the telephones are not supported and do not integrate with Communication Manager or Session Manager.Which two pre-implementation steps were omitted? (Choose two.)
Question18: In which way can you check the version of Presence Services snap-in installed on the Avaya Breeze ™ platform?
Question19: Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working.Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service?
Question20: You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze ™ platform.How can the application processes be started?
Question21: Which three statements about the Avaya Session Border Controller for Enterprise (SBCE) are true?(Choose three.)
Question22: In Avaya Aura® 7, how are calls typically routed from Avaya Aura® Communication Manager (CM) to Avaya Aura® Messaging (AAM)?
Question23: When a user is forwarded to Avaya Aura® Messaging (AAM), Avaya Aura® Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.Which SIP header is used to indicate for whom the call was originally destined, and the reason for being forwarded to AAM?
Question24: In an Avaya Aura® Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?
Question25: To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)
Question26: Which three standards does the Avaya Aura® Application Enablement Services (AES) support? (Choose three.)
Question27: Refer to the exhibit.After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.Avaya support verifies local network connectivity is up and Avaya Aura® Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.Based on what is already working, to where can the issue potentially be isolated?
Question28: You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port.Which port should you use to connect to the SBC using an SSH client?
Question29: What are two ways to verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)? (Choose two.)
Question30: Which statement about Instant Message and Presence delivery to a SIP Remote Worker is true?
Question31: A company is deploying an Avaya Session Border Controller for Enterprise (SBCE) for their Remote Workers only. The Remote Workers use 9640 hard phones which need to have 46xxsettings.txt downloaded to them.What is the minimum number of IP-addresses they need to assign to their private and public Network Interface Cards (NICs)?
Question32: Refer to the exhibit.SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura® Presence (PS).Based on the exhibit, which statement about the message flow is true?
Question33: Which statement about Avaya Session Border Controller (SBC) is true?
Question34: To receive both the 46xxsettings.txt file and the firmware updates, what are the two locations in Avaya Session Border Controller for Enterprise (SBCE) administration where you would configure the IP address that Remote Workers telephones use? (Choose two.)
Question35: Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze™ platform?
Question36: On the Avaya Session Border Controller for Enterprise (SBCE), which tool would you use to view WebRTC messages coming through SBCE?
Question37: In which three modes can you use the command traceSBC in Avaya Session Border Controller? (Choose three.)
Question38: In which way can you check if the Avaya Session Border Controller (SBC) is using the correct server certificate?
Question39: A customer called in stating that none of their users can IM or see each other's Presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.Where would you go to correct this problem?
Question40: In Avaya Aura® 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on an external WebLM server and the EMS points to the WebLM server using a URL.What is the correct syntax of that URL where 135.60.232.41 is the IP address of the WebLM server?
Question41: What are two valid Avaya Aura® Messaging (AAM) Measurement Report types? (Choose two.)
Question42: A customer reports that they cannot place WebRTC calls. You discover there is a problem with communication between Avaya Breeze ™ and the Avaya Aura® Media Server (AAMS).Where in Avaya Breeze ™ do you set/check the User ID for Restful TLS authentication?
Question43: A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura ® Messaging (AAM) and issues the vmstat command.What information will the display present?
Question44: traceSBC is a tool that can be used to trace the calls that cross through the Avaya Session Border Controller (SBC), calls to the public network, or calls from the public network.Which two statements describe another function of traceSBC? (Choose two.)
Question45: Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?
Question46: Considering the message flow to an Avaya Aura® Contract Center (AACC) Agent Desktop, which protocol is used to communicate between AACC and Avaya Aura® Application Enablement Services (AES)?
Question47: In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?
Question48: What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?
Question49: A technician is trying to access the Avaya Aura ® Media Server (AAMS) after receiving a troubleshooting ticket. After failing to enter the system using different web browsers, the technician realizes the incorrect URL was being used.Which URL must be used to access the AAMS web page?
Question50: Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?
Question51: In which two Avaya Aura® Communication Manager (CM) System Administration Terminal (SAT) forms does the SIP domain need to be configured? (Choose two.)
Question52: Considering the message flow to an Avaya Aura® Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?
Question53: Refer to the exhibit.In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.You check that a server has been administered under Breeze > Server Administration which shows green check under License Mode, and a System State of Denying.Which action needs to be taken to solve this problem?
